1. Information We Collect:
We collect and process personal data that you provide to us when making a booking or purchase, including but not limited to your name, contact information, billing details, and any other information necessary to fulfil your booking or transaction.
We use the personal data you provide to process bookings, payments, and transactions, communicate with you about your booking, and deliver the services you have requested. We may also use your information for administrative, accounting, and legal purposes.
For card transactions, we use reputable payment processors such as Stripe and Take Payments to securely process your payments. Your card details are encrypted and stored securely by the payment processor in compliance with industry standards.
4. Third-Party Disclosure:
We may disclose your personal information to third parties, such as event organisers or suppliers, when necessary to fulfil your booking or provide the services you have requested. We do not sell or share your information with third parties for marketing purposes.
We take appropriate measures to safeguard your personal information from unauthorised access, disclosure, or alteration. We maintain physical, technical, and organisational security measures to protect your data.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. We will securely delete or anonymize your data when it is no longer needed.
You have the right to access, rectify, or erase your personal data, as well as to restrict or object to its processing. If you have any questions or concerns about how we handle your data, please contact us using the details provided below.
By booking accommodation with us or using our services, you consent to the collection and processing of your personal data as described in this Privacy Notice.
For any inquiries or requests regarding your personal data, please contact us.
This Data Privacy Notice is effective as of 01/01/2024 and may be updated from time to time. We recommend reviewing this notice periodically for any changes.